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Top Customer Success Manager Jobs in Boston, MA

Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Junior
Junior
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
Manage and maintain customer relationships, oversee onboarding, retention, and upsells. Collaborate with internal teams to enhance customer satisfaction and value from solutions.
Top Skills: Customer SuccessSales
YesterdaySaved
Remote
Hybrid
Boston, MA
63K-80K Annually
Mid level
63K-80K Annually
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager oversees customer portfolios, ensures successful adoption of ServiceNow products, drives alignment with customer goals, and conducts reviews to enhance satisfaction and retention.
Top Skills: Ai-Powered ToolsServicenow
Reposted 9 Days AgoSaved
Easy Apply
Boston, MA
Easy Apply
90K-120K
Mid level
90K-120K
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Technical Customer Success Manager will manage client relationships, provide product expertise, resolve technical issues, and drive product adoption while ensuring customer satisfaction.
Top Skills: AIData AnalysisDocumentation ToolsSaaS
2 Days AgoSaved
Boston, MA
Mid level
Mid level
Fintech • Professional Services • Software • Consulting
As a Scaled Customer Success Manager, you will engage customers, monitor their satisfaction, drive retention and growth, and collaborate across teams to ensure success.
Top Skills: GainsightSalesforce
2 Days AgoSaved
Remote
Hybrid
Boston, MA
88K-145K Annually
Mid level
88K-145K Annually
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager advocates for customers by overseeing their outcomes, ensuring product adoption, and resolving issues efficiently.
Top Skills: AIServicenow
2 Days AgoSaved
Hybrid
Boston, MA
Senior level
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.
Top Skills: ErpHubspotMesSalesforce
Reposted YesterdaySaved
Remote
Boston, MA
Mid level
Mid level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills: BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
8 Days AgoSaved
Hybrid
Boston, MA
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Fintech • Payments • Software
Manage post-sales experience for enterprise customers, ensuring satisfaction and retention through successful onboarding and ongoing relationship management.
Top Skills: Adobe Acrobat ProChurnzeroSalesforce

Featured Jobs

Reposted 10 Days AgoSaved
Easy Apply
Boston, MA
Easy Apply
105K-105K
Senior level
105K-105K
Senior level
Cloud • Healthtech • Information Technology • Productivity • Software
The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.
Top Skills: Crm SystemsMedical Device-Related TechnologiesQuality Management Systems
YesterdaySaved
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager works with top customers to advise on using Samsara's IoT platform, ensuring their operations improve safety and efficiency through tailored solutions.
Top Skills: IotSaaS
Reposted 2 Days AgoSaved
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.
Top Skills: CRMData VisualizationSaaS
57K-91K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Manage customer relationships, drive adoption of Workiva solutions, ensure ROI, consult on best practices, and lead customer success initiatives.
3 Days AgoSaved
Remote
Boston, MA
57K-91K Annually
Junior
57K-91K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Success Manager at Workiva is responsible for enhancing customer ROI, driving solution adoption, and building relationships to ensure effective onboarding and support throughout the customer journey.
Top Skills: SaaS
14 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Success Manager ensures customer satisfaction by managing relationships, driving user engagement, and collaborating cross-functionally to achieve customer goals.
Reposted 6 Days AgoSaved
Remote
Boston, MA
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills: Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
7 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
98K-112K Annually
Junior
98K-112K Annually
Junior
Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer satisfaction and growth, manage renewals, and enhance relationships while ensuring product adoption in cybersecurity.
Top Skills: SalesforceZendesk
Reposted 7 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
98K-140K Annually
Senior level
98K-140K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you'll ensure customer satisfaction, drive upsells, and collaborate with internal teams to support client needs and enhance product adoption.
Reposted 7 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
85K-105K
Mid level
85K-105K
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.
Top Skills: Saas Solutions
Reposted 7 Days AgoSaved
Remote
Boston, MA
Junior
Junior
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills: NetSuiteSalesforce
8 Days AgoSaved
Remote
Boston, MA
90K-110K
Senior level
90K-110K
Senior level
Edtech • Enterprise Web • Software
The Customer Success Manager fosters strong customer relationships, drives product adoption, resolves issues, and collaborates with internal teams to ensure customer success with BenchPrep's solutions.
Top Skills: APIsCSSDataHTMLSsoWebhooks
Reposted 11 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
Reposted 9 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Junior
Junior
Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills: CRM
Reposted 12 Days AgoSaved
Easy Apply
Remote
Hybrid
Boston, MA
Easy Apply
70K-95K
Mid level
70K-95K
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager oversees client relationships, ensuring campaign goals are met, managing project timelines, and coordinating with internal teams for optimal results.
Top Skills: ExcelPowerPoint
Reposted 12 Days AgoSaved
Remote
Hybrid
Boston, MA
130K-155K Annually
Senior level
130K-155K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.
14 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Senior level
Senior level
Social Impact • Software
The Customer Success Manager drives product adoption, customer retention, and long-term value through strong relationships and strategic initiatives with customers.
Top Skills: CSSGainsightHTMLJavaScriptMicrosoft Office 365Salesforce
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